Biography

Mr Christopher Chan is the Founder and Managing Director of Fantastic Natural Cosmetics Limited, the sole distributor of FANCL products in Asia excluding Japan, as well as Gourmet Dining Group Limited and Nam Fai Woolen Spinning Factory Limited.

Over the past 22 years, Mr Chan has applied his innovation and entrepreneurial acumen together with the operational experience he gained in other sectors to successfully expand the FANCL retail chain to over 240 outlets spanning Hong Kong, Mainland China, Taiwan and Singapore.

FANCL has become one of the most popular beauty and healthcare brands in the region, distributing a wide range of supplements and health-related products in addition to its skincare and cosmetics lines.

Mr Chan is a Registered Professional Engineer and Registered Structural Engineer in Hong Kong; and a Chartered Civil Engineer and Chartered Structural Engineer in the UK.

He holds a Master of Science Degree in Structural Engineering from the University of California at Berkeley and a Bachelor of Applied Science Degree in Civil Engineering from the University of Waterloo, Canada.

Speech Title and Synopsis

Making Change Happen

Nowadays, every company needs to be able to make changes continuously and in a timely manner in order to stay competitive. The ability to do this has been instrumental in our success in transforming FANCL from an unknown brand outside of Japan in 1996 into one of the most popular cosmetic brands in Asia. Although most companies realize that they need to make changes to stay ahead of the competition, not all of them can make them happen. In this talk, I am going to share my experience of making changes happen continuously while developing the FANCL brand in Asia. It involves how to create a company culture that thinks out of the box, how an executive properly employs new technology developed by our in-house IT team, and how to improve the internal communication of the company so that we can make our changes even more efficient and effective.