Professional Diploma in Customer Service Management
(10個月) 可申請最高3科豁免，最後決定以香港管理專業協會為準。
Admission is on a competitive and individual basis entirely at the discretion of the respective universities. Admission criteria and procedures are set by them and are subject to change without prior notice. The Association does not give any warranty and will not accept any liability regarding the above.
It is a matter of discretion for individual employers to recognize any qualification to which these courses may lead.
課程搜尋
爲顧客提供高質素服務﹐是任何機構成功的必然因素。從事顧客服務的行政人員擔當重要的領導地位﹐執行公司對顧客服務的指引。本持續進修課程協助學員作好準備﹐應付如此高要求的職責。透過此顧客服務課程，爲學員提供顧客服務的綜合知識和正規的培訓發展。
