Courses Commencing in September 2019

Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-9-NL) commencing on 9 September 2019
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-9-NL) commencing on 9 September 2019

Courses Commencing in October 2019

Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-A-NL) commencing on 9 October 2019
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-A-NL) commencing on 9 October 2019

Courses Commencing in November 2019

Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-B-NL) commencing on 9 November 2019
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-B-NL) commencing on 9 November 2019

Courses Commencing in December 2019

Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-C-NL) commencing on 9 December 2019
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-C-NL) commencing on 9 December 2019
Past Courses