Courses Commencing in January 2019

Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-1-NL) commencing on 9 January 2019
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-1-NL) commencing on 9 January 2019

Courses Commencing in February 2019

Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-2-NL) commencing on 9 February 2019
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-2-NL) commencing on 9 February 2019

Courses Commencing in March 2019

Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-3-NL) commencing on 9 March 2019
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-3-NL) commencing on 9 March 2019

Courses Commencing in April 2019

Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-4-NL) commencing on 9 April 2019
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-4-NL) commencing on 9 April 2019

Courses Commencing in May 2019

Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-5-NL) commencing on 9 May 2019
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-5-NL) commencing on 9 May 2019

Courses Commencing in June 2019

Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-6-NL) commencing on 9 June 2019
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-6-NL) commencing on 9 June 2019
Past Courses