Courses Commencing in August 2018

Certificate Course on Professional & Quality Customer Service Attitude and Skills Training
Intake
CEF
(CB-80107-2018-3-F)
Distance Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints
Intake
(N-87542-2018-8-NL)
Distance Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction
Intake
(N-87543-2018-8-NL)

Courses Commencing in September 2018

Distance Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints
Intake
(N-87542-2018-9-NL)
Distance Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction
Intake
(N-87543-2018-9-NL)

Courses Commencing in October 2018

Distance Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints
Intake
(N-87542-2018-A-NL)
Distance Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction
Intake
(N-87543-2018-A-NL)
Seminar on Dealing with Difficult Customers
Intake

Courses Commencing in November 2018

Distance Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints
Intake
(N-87542-2018-B-NL)
Distance Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction
Intake
(N-87543-2018-B-NL)
Excellent Customer Experience and Relationship Management

Courses Commencing in December 2018

Distance Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2018-C-NL)
Distance Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2018-C-NL)