Courses Commencing in March 2018

Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints
Intake
(N-87542-2018-3-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction
Intake
(N-87543-2018-3-NL)

Courses Commencing in April 2018

Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints
Intake
(N-87542-2018-4-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction
Intake
(N-87543-2018-4-NL)

Courses Commencing in May 2018

Certificate Course on Professional & Quality Customer Service Attitude and Skills Training
Intake
CEF
(CB-80107-2018-2-F)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints
Intake
(N-87542-2018-5-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction
Intake
(N-87543-2018-5-NL)
Service Excellence TM for Frontline Service Providers and Supervisors
Intake

Courses Commencing in June 2018

Seminar on Dealing with Difficult Customers
Intake
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints
Intake
(N-87542-2018-6-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction
Intake
(N-87543-2018-6-NL)

Courses Commencing in October 2018

Seminar on Dealing with Difficult Customers