專家主持的研討會及研習班

A 1-Day Seminar on Dealing with Difficult Customers (SG-86721-2017-1-F)
Service Excellence TM for Frontline Service Providers and Supervisors (SG-86788-2017-1-F)
A 1-Day Seminar on Dealing with Difficult Customers (SG-86721-2017-2-F)

證書課程

專業及優質顧客服務態度及技巧訓練證書課程
CEF
(CB-80107-2017-1-L)
顧客服務證書課程
CEF
(CB-80109-2017-1-FC)
專業及優質顧客服務態度及技巧訓練證書課程
CEF
(CB-80107-2017-2-L)
顧客服務證書課程
CEF
(CB-80109-2017-2-F)

函授證書課程

Distance Learning Certificate Course on Managing Customer Service-Tactical Steps to Achieve Customer Satisfaction (N-87543-2017-2-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2017-2-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2017-3-NL)
Distance Learning Certificate Course on Managing Customer Service-Tactical Steps to Achieve Customer Satisfaction (N-87543-2017-3-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2017-4-NL)
Distance Learning Certificate Course on Managing Customer Service-Tactical Steps to Achieve Customer Satisfaction (N-87543-2017-4-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2017-5-NL)
Distance Learning Certificate Course on Managing Customer Service-Tactical Steps to Achieve Customer Satisfaction (N-87543-2017-5-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2017-6-NL)
Distance Learning Certificate Course on Managing Customer Service-Tactical Steps to Achieve Customer Satisfaction (N-87543-2017-6-NL)