Seminars and Workshops by Local Experts

Service Excellence TM for Frontline Service Providers and Supervisors (SG-86788-2019-1-F)
A 1-Day Seminar on Dealing with Difficult Customers (SG-86721-2019-1-F)

Certificate Courses

Certificate Course on Professional & Quality Customer Service Attitude and Skills Training
CEF
(CB-80107-2019-1-F)

Distance-Learning Certificate Courses

Distance Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2018-C-NL)
Distance Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2018-C-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-1-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-1-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-2-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-2-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-3-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-3-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-4-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-4-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-5-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-5-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2019-6-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2019-6-NL)