Seminars and Workshops by Local Experts

Service Excellence TM for Frontline Service Providers and Supervisors (SG-86788-2018-1-F)
A 1-Day Seminar on Dealing with Difficult Customers (SG-86721-2018-1-F)
A 1-Day Seminar on Dealing with Difficult Customers (SG-86721-2018-2-F)

Certificate Courses

Certificate Course on Professional & Quality Customer Service Attitude and Skills Training
CEF
(CB-80107-2018-1-F)
Certificate Course on Professional & Quality Customer Service Attitude and Skills Training
CEF
(CB-80107-2018-2-F)

Distance-Learning Certificate Courses

Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2018-1-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2018-1-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2018-2-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2018-2-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2018-3-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2018-3-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2018-4-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2018-4-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2018-5-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2018-5-NL)
Distance-Learning Certificate Course on How to Handle Customer Complaints and How to Develop Business Opportunities from Complaints (N-87542-2018-6-NL)
Distance-Learning Certificate Course on Managing Customer Service - Tactical Steps to Achieve Customer Satisfaction (N-87543-2018-6-NL)