Background of HKMA The Hong Kong Management Association (HKMA), established in 1960, is one of the leading management training and development organizations in Hong Kong. Its mission is to improve the effectiveness and efficiency of management in Hong Kong.
Last year, over 2,200 training programmes were organized with over 60,000 executives attending. Programmes include various aspects of management, taking the form of workshops, seminars, certificates, diploma programmes to Bachelor, Master and Doctoral Degree programmes.
Corporate Training Programmes (CTP) of HKMA The HKMA in-house corporate training and development services are specially designed programmes geared to the particular needs of individual companies. Programmes are job-related and application-oriented, tailored to meet the requirements of organizations in terms of training needs, contents, schedule and venue. Our Philosophy "If the trainee has not learned, the trainer has not taught." - we emphasize applications on work-life situations with learned skills - we stimulate learning rather than teaching - we provide total service before and after completion of the programme Holistic Training Model
Revision of training contents after pre-course study
Tailor-made training materials to suit actual requirements
Self-evaluation exercise(s)
Tailor-made management study cases for in-class discussions
Specially designed checklist and/or observation sheet
Special studies - mystery shopper etc
The course
Conducted by two consultants wherever needed
Conducted by practical managers experienced in the field
Adopt interactive and participative approach
Mind-setting with practicable approach
Adopt experiential learning approach to stimulate learning
Emphasize study on real work-life situations
Addressing concerns and expected problems
Stimulate interests for further learning
Provision of related reference materials for further exploration
Conduct mid-course meeting for continuous assessment if needed
Post-course
Programme evaluation with graphic presentation
Future TNA - Training Needs Analysis
Pre- and post-course study and comparison
Post-course Observation Report
Free email consultation for 3 months
Discount for further day-time study on other HKMA programmes
Conduct post-course meeting
Approaches Interactive, participative, experiential learning, relaxing and fun, concern on mind-set, applicational for learned skills, emphasize on real work-life situations, addressing concerns and expected problems, stimulate interest for further learning. Learn more
Programme Methodology* - PowerPoint presentation (Bilingual in English and Chinese) - Training films and discussions - Self-evaluation exercises - Tailor-made management study cases - Video recording on practices - Management game/simulation - Role-plays - Experiential Learning Approach - Out-class syndicate work or project * Depending on needs of the programme and/or the client. Common Management Subjects Effective application of 5S Better Appraise your Staff Assertive Skills for better performance BPR: Business Process Re-engineering Performance enhancement through Coaching Effective Change Management Effective Communication and Coordination Advanced Communication skills CRM:Customer Relationship Management Handling staff Conflicts Today抯 Customer Service Work allocation and Delegation of your work Execution is everything Event Management Practical business Email Writing Introduction to HRM: Human Resource Management Interpersonal Communication Better Interpersonal Skills Effective Managerial/ Supervisory Skills MBO: Management By Objectives and Effective Supervision Becoming an effective Leader How to better Motivate your Saff Effective Negotiation Skills Effective Planning and Control Practical Phone Skill PMS: Building up your performance management system Effective Presentation Skill Effective handling of Problematic Customers How to better handle Problematic Staff Effective Project Management Quality Management Enhancing your Sales Skill Stress Management Building up effective working Team (By Experiential Learning Approach) TTT: Train-the-trainer programme Any other management training Our Recent Clients Since the end of 2003, we have successfully provided corporate training programmes to over 80 local, Mainland and overseas clients of over 5,100 participants. Post-course evaluation from participants were highly rated. References on these application are available upon request.
Major clients include: - Airport Authority, The - Asian Airfreight Terminals Co Ltd - Bank of China, Hong Kong - China Travel Services (Holdings) Hong Kong Ltd - CSTDI, HK SAR Govt - DHL - Electrical & Mechanical Services Dept, HK SAR Govt - Goodwill Management Ltd - Greenpeace - Hong Kong Society for the Blind - Hong Kong Society for the Protection of Children - Lands Department, HK SAR Govt - NEC Hong Kong Ltd - Panasonic Ecology Hong Kong Ltd - Rating & Valuation Department, HK SAR Govt - SUGA International Holdings Ltd - Tonic Industries Holdings Ltd - South Pacific Hotel - University of Hong Kong, Libraries, The - University of Hong Kong, Faculty of Medicine, The
Why choose our Corporate Training Services? - Concern on mind-set - Learnt skills application - Proven record for good value
Contact us Dr Paul Chung, Principal Consultant (CTP): 9040 8877 Ms Lottie Fung: 2774 8537 Customer Services Hotline: 2774 8500 / 2774 8501 or via fax 2365 1000
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